Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Our rapid-response units are stocked broadly, so a technician doesn't need to return to base mid-emergency.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
We respond fast to sudden rodent activity, especially in spaces involving infants or food preparation.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Emergencies don't check the clock, so our after-hours and weekend dispatch works exactly like our daytime service.
A pest emergency threatening business operations or a health inspection gets fast-tracked commercial dispatch.
Every emergency call starts with a quick triage assessment so genuinely urgent situations get moving immediately.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
Having a real 24/7 line, not just a voicemail, made all the difference during an actual emergency.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
Called at 11pm about scratching in the wall and the dispatcher walked me through enough to know it could wait until morning, which I appreciated more than a forced late-night visit.

No matter what time it is or which Pasadena neighborhood you're in, our emergency line is staffed and ready to route a technician. Our Pasadena emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

An active wasp or hornet nest near an entry, a sudden rodent sighting near food or infants, or an outbreak affecting safety typically qualify for emergency dispatch.
Yes, our emergency dispatch line operates 24 hours a day, including nights, weekends, and holidays.
Arrival time depends on location and current dispatch load, but emergency calls are prioritized ahead of standard scheduling.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
That's fine — we'd rather you call and let us assess it than wait on something that turns out to matter.
Yes, commercial emergency dispatch is available, especially for situations that could affect a health inspection or force a closure.
Call +1-844-564-2570 any hour — our emergency line never closes.
Call +1-844-564-2570